Providing comprehensive support and information to new cancer patients at your hospital is crucial for reducing anxiety and ensuring a positive experience. Here are some resources that can be made available:

1. Patient Information Packets

Prepare a welcome packet for new patients that includes:

• Guidebook: An overview of what to expect during their cancer journey (appointments, tests, treatment options).
• Contact Information: A list of important contacts (oncologist, nurse navigator, social worker, support services).
• Educational Materials: Pamphlets on different types of cancer, treatment options (surgery, chemotherapy, radiation, immunotherapy), and potential side effects.

2. Patient Navigators: Assign an Oncology Nurse Navigator who can guide the patient through their entire treatment process, from diagnosis to follow-up care. This role is essential for coordinating appointments, explaining procedures, and addressing patient concerns.

3. Counseling and Psychological Support

• Offer access to psycho-oncologists or trained counselors who specialize in dealing with the emotional impact of cancer.
• Provide support groups where patients can share their experiences with others who are undergoing similar treatments. This helps build a community and provides emotional support.

4. Financial Assistance and Insurance Guidance

• Provide access to a financial counselor who can help patients navigate the cost of cancer care, insurance claims, and explore available financial aid programs.
• Educate patients about government schemes and hospital-based financial support programs, especially for expensive treatments like chemotherapy and radiation therapy.

5. Dietary and Nutritional Support

• Offer consultations with a dietitian specializing in oncology nutrition. Patients undergoing cancer treatment often require tailored dietary plans to help manage side effects and maintain their strength.

6. Palliative and Pain Management Services: Introduce patients to the palliative care team early in their treatment process if needed. This service focuses on symptom management, improving quality of life, and providing support for patients with advanced cancer.

7. Access to Clinical Trials: Inform patients about any ongoing clinical trials at the hospital. This could be an important option for patients seeking new or experimental treatments.

8. Complementary Therapies: Provide information about complementary therapies available at the hospital, such as physiotherapy, acupuncture, massage therapy, and yoga. These can help alleviate treatment side effects and improve overall well-being.

9. Online Patient Portal

• Offer access to an online patient portal where patients can:
• View their medical records and test results.
• Schedule and manage appointments.
• Communicate directly with their care team.
• This digital resource enhances patient engagement and allows them to track their own health information.

10. Patient Advocacy and Legal Support: Provide access to a patient advocate who can help with legal aspects such as advanced care directives, patient rights, and navigating any disputes or concerns about their care.

11. Spiritual Support: Offer access to a chaplaincy service or spiritual counselor, particularly as your hospital is a Christian missionary hospital. This can provide comfort and spiritual guidance to patients and their families.

12. Resource Center or Library: Establish a Cancer Resource Center or library within the hospital where patients and families can find information about cancer, treatment, and coping strategies. This could include books, pamphlets, and access to educational videos.

These resources aim to address the diverse needs of cancer patients, making their treatment experience more comprehensive and supportive.